Privacy Policy
At Al Sayegh Travel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when accessing our website or utilizing our travel services. We encourage you to read this policy carefully to understand how we handle your data.
- Information We Collect:
a. Personal Information: When you make a booking or request information through our website or with our travel consultants, we may collect personal information such as your name, contact details, travel preferences, and payment information. We only collect information necessary for providing our services and improving your travel experience.
b. Website Usage Data: We may collect non-personal information about your interactions with our website, including IP addresses, browser types, device information, and browsing patterns. This data is used to enhance our website’s functionality and improve our services.
- Use of Information:
a. Service Delivery: We use the information you provide to fulfill your travel bookings, communicate with you regarding your reservations, and provide customer support. Your personal information may be shared with relevant service providers, such as airlines, hotels, tour operators, and car rental companies, to facilitate your travel arrangements.
b. Communication: We may use your contact details to send you travel-related updates, promotional offers, newsletters, or other communications that may be of interest to you. You can opt-out of receiving such communications at any time by following the unsubscribe instructions included in the emails or by contacting us directly.
c. Internal Purposes: We may use the collected information for internal purposes, such as analyzing user trends, improving our services, and enhancing the functionality of our website. This data is used in an aggregated and anonymous manner, and individual users cannot be identified.
- Data Security:
a. Data Protection: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We maintain industry-standard security protocols and regularly review and update our security practices to ensure the confidentiality and integrity of your data.
b. Third-Party Partners: We may engage trusted third-party service providers to assist in delivering our services, such as payment processors or IT support companies. These partners are bound by confidentiality agreements and are required to implement adequate security measures to protect your personal information.
- Data Retention:
a. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely dispose of it in accordance with applicable regulations.
- Disclosure of Information:
a. Legal Compliance: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate potential violations of our terms and conditions.
b. Consent and Sharing: We will not disclose your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information with our trusted partners and service providers to facilitate the delivery of our services, improve customer experience, or as required to fulfill your travel arrangements.
- Your Rights:
a. Access and Control: You have the right to access, update, correct, or delete your personal information held by us. If you wish to exercise any of these rights, please contact us using the provided contact details. We will respond to your request within a reasonable timeframe.
- Third-Party Links:
a. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies before providing any personal information.
- Children’s Privacy:
a. Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly take steps to delete such information.
- Changes to the Privacy Policy:
a. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions, concerns, or requests related to our Privacy Policy or the protection of your personal information, please contact us. We will be happy to assist you.
